betmarino Terms and Conditions
Please read all the terms and conditions below carefully before using this platform. These terms form a binding agreement between you and betmarino.
Table of Contents
- 1.General Provisions and Definitions
- 2.Eligibility and Age Requirement
- 3.Account Registration and Verification
- 4.Deposit and Withdrawal Policy
- 5.Bonuses and Promotional Offers
- 6.Gaming Rules and Fair Play Policy
- 7.Prohibited Activities
- 8.Account Suspension and Closure
- 9.Privacy and Data Protection
- 10.Limitation of Liability
- 11.Responsible Gaming Policy
- 12.Changes to Terms and Conditions
General Provisions and Definitions
These terms and conditions ("Terms") apply between betmarino ("Platform", "we", "our") and any person registered on or using this platform ("User", "you", "your"). The following definitions apply throughout these Terms:
- "Platform" refers to the betmarino website, software and related services.
- "Account" refers to a user's registered personal account through which all services are accessed.
- "Real Money Balance" refers to actual funds held in the account that can be deposited, withdrawn or used in games.
- "Bonus Balance" refers to funds received from promotional offers, which are usable subject to meeting certain conditions.
- "Wagering Requirement" refers to the multiplier indicating how many times a bonus must be wagered before it can be withdrawn.
- "KYC" (Know Your Customer) refers to the identity verification process.
Eligibility and Age Requirement
The following eligibility conditions must be met to open an account and use services on betmarino. Failure to comply with these conditions may result in immediate account closure.
- You must be at least 21 years of age or older. This platform is for users aged 21 and above only.
- You must be located in a jurisdiction where the use of online betting and gaming services is not prohibited by law.
- You are permitted to open only one account in your own name with your own details. Multiple accounts are strictly prohibited.
- You must be of sound mind and using this platform of your own free will.
- Users who have voluntarily self-excluded may not register again.
Account Registration and Verification
The following conditions must be followed to complete registration and keep an account active on betmarino.
3.1 Registration Terms
- All information provided at registration — name, date of birth, email, phone number — must be accurate and truthful.
- A valid email address that is active and under your control must be used.
- Keeping the password confidential is the user's responsibility. The platform will not be held responsible for unauthorized access to an account.
- If any account details change, they must be updated without delay.
3.2 Identity Verification (KYC)
To process withdrawals and ensure account security, we may request the following documents:
- Government-issued identity document — National ID (NID), passport or driving licence.
- Proof of address — utility bill, bank statement or government letter (issued within the last 3 months).
- Proof of ownership of payment method — the name must match the bKash, Nagad, Rocket or Upay account.
Deposit and Withdrawal Policy
The following policies apply to depositing and withdrawing funds on betmarino. All transactions are processed in Bangladeshi Taka (BDT / ৳).
4.1 Deposit
- Deposited funds must come from a payment account registered in the user's own name.
- Depositing using a third-party account is strictly prohibited and any such transaction will be cancelled.
- If you experience any issue with a deposit, please contact our support team via live chat.
4.2 Withdrawal
- Withdrawal requests will only be approved to the same payment method used for the deposit.
- Withdrawals may be on hold if KYC has not been completed.
- We reserve the right to verify withdrawals in cases of suspicious activity.
- Winnings from bonus balance must meet the wagering requirement before withdrawal.
Bonuses and Promotional Offers
betmarino provides various promotional offers. Please read the following terms carefully before claiming any offer.
5.1 Welcome Bonus
For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus and your total balance will be ৳3,000. Or if you deposit ৳22,000 you will receive a ৳20,000 bonus and your total balance will be ৳42,000.
5.2 General Bonus Terms
- Each bonus offer has its own specific terms. Read those terms before claiming a bonus.
- Each bonus may be claimed only once per user, per device and per IP address.
- Bonus balance cannot be transferred to another account.
- If the wagering requirement is not met within the given time limit, the bonus and any winnings from it will be cancelled.
- betmarino reserves the right to modify, suspend or cancel any bonus offer at any time.
- If a bonus is suspected of being used fraudulently, the bonus and related winnings will be forfeited.
Gaming Rules and Fair Play Policy
All games on betmarino are conducted in a completely fair and transparent manner. We use SSL encryption and secure technology. The following rules must be followed to keep the gaming experience fair.
- All game outcomes are determined by a Random Number Generator (RNG), which is completely impartial and verifiable.
- The use of bots, scripts or automated software during gameplay is prohibited.
- Any attempt to manipulate game results by coordinating with other users (collusion) is strictly prohibited.
- Attempting to gain an unfair advantage by exploiting game rules or system vulnerabilities is not permitted.
- Winnings incorrectly received due to a technical error do not belong to the user — such amounts will be corrected in the account.
- Respectful behaviour must be maintained in live dealer games. Abusive behaviour may result in account suspension.
Prohibited Activities
The following activities are strictly prohibited on the betmarino platform. Violating these prohibitions may result in permanent account closure and forfeiture of balance.
- Money laundering or using funds from illegal sources.
- Creating multiple accounts to take advantage of bonuses.
- Registering with a false identity or using another person's details.
- Hacking, phishing or any other cybercriminal activity.
- Attempting unauthorized access to any software or system of the platform.
- Threatening, harassing or deceiving other users.
- Making false complaints against betmarino or initiating credit card chargebacks.
- Attempting to generate artificially risk-free profit through betting system arbitrage.
Account Suspension and Closure
betmarino may temporarily suspend or permanently close a user's account in the following circumstances.
8.1 Closure by the Platform
- Breach of any provision of these terms and conditions.
- Providing false or incomplete registration information.
- Fraudulent or suspicious activity.
- Compliance with legal directives or orders from regulatory authorities.
8.2 Closure at User's Request
- Any user may close their account at any time.
- To request self-exclusion, contact us via live chat or send an email to [email protected].
- If a valid real money balance remains at the time of account closure, it will be refunded (bonus balance will not be refunded).
Privacy & Data Protection
Protecting your personal information is very important to us. betmarino uses modern SSL encryption technology to keep all data secure. To learn more, please read our Privacy Policy.
- Your personal information will only be used for providing services, verification, and fulfilling legal obligations.
- Your data is not shared with third parties, except when required by law.
- Users may request to view or delete their stored data.
- Cookies and tracking technologies are used solely to improve site functionality and user experience.
Limitation of Liability
betmarino is not liable for the following matters. These limitations apply to the fullest extent permitted by applicable law.
- Loss caused by internet connection disruptions or technical issues.
- Errors or interruptions in third-party game provider software.
- Loss of account or password due to user negligence.
- Force majeure (unforeseeable circumstances) — natural disasters, government restrictions, cyberattacks, etc.
- Financial loss from gaming — gaming is for entertainment purposes and there is no guarantee of winning.
Responsible Gaming Policy
betmarino firmly believes in responsible gaming. We want every user to have a safe and enjoyable experience. This platform is for users aged 21 and above only.
- Users can set their own daily, weekly, or monthly deposit limits.
- The self-exclusion feature can be used to temporarily suspend an account for a set period of time.
- If you experience problems with gaming, please seek expert help.
- For detailed guidelines and tools, visit our Responsible Gaming page.
Terms & Conditions Updates & Contact
betmarino reserves the right to update these terms and conditions at any time. Continued use of the platform after changes will be considered acceptance of the new terms.
- Notice will be sent to the registered email or posted on the platform before any significant changes.
- The latest version of these terms and conditions will always be available on this page.
- If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.
Contact
If you have any questions or complaints about these terms, please contact our support team:
- 24/7 Live Chat — contact us directly from any page on the platform.
- Email: [email protected]
Related Pages
Visit our other policy pages to learn more.